Web Administrator's Guide
Thursday, December 05, 2013
Upon saving, my page formatting changes, how do I fix or prevent this?
Often times this is an indicator that text on the page has been copied and pasted in from an external source. There are a few steps you can take to prevent most formatting issues:
**NOTE - there is currently a known issue with the editor inserting multiple lines of space at what appears to be random times when working with content. We are aware of the issue and are in contact with the editor's developers as well as looking for possible alternative solutions. We hope to have this problem corrected as soon as possible and appreciate your patience in the interim.
The only way to remove the spaces and keep them from coming back is to take the following steps:
Please let our support team know if you are experiencing other issues not discussed within the help guide or knowledge base which you believe constitutes an issue within the editor or the application itself.
We use a popular open source editor shared by high profile clients such as Adobe, Oracle, and many others. It is the only part of the application which is not proprietary to us.